01
What this policy covers
This page, and nothing else. bero.company describes a group of
companies; it is not one of their products. Pawdle, BeroAI and
Berolink each hold their own data and publish their own terms, and if
you use one of those services it is that service’s policy, not this
one, that governs what is held about you.
Nothing about an animal is collected here.
02
What this site collects
No accounts, no forms, no shopping and no cookies. Nothing you do on
this page is recorded against a name, and no analytics or advertising
service is loaded — the type and the photographs are carried inside
the page itself, so reading it does not announce you to anyone
else.
Two things remain. Our hosting provider keeps ordinary server logs:
the IP address a request came from, the time it arrived, the page
asked for, the browser’s description of itself, and the referring
page where there is one. And the one way to reach us is the email
address on the Partnership page — writing to it tells us your
address, your name if you sign it, and whatever else you choose to
write.
03
Why we hold it
To answer you, and to keep the site standing. Logs exist so that
pages can be served, faults found and abuse stopped; correspondence
exists so that a reply can be written and a conversation carried on.
Where European or United Kingdom law asks us to name a basis, ours is
legitimate interests — running a secure site and replying to people
who write to us — and, where a message concerns a possible agreement,
the steps taken before entering into one.
We do not profile visitors, we do not advertise, and we do not sell
or rent anything about you to anyone. Nothing here decides anything
about you by automated means.
04
Who else sees it
Our hosting and content-delivery provider, because a page has to be
served from somewhere, and the provider that carries our email. They
act on our instructions and for no purpose of their own. Beyond them,
no one — except where a court, a regulator or a law with authority
over us requires it.
Those providers may operate outside Canada. Where they do, the
information described above can be stored or handled in another
country and, while it is there, reached by that country’s authorities
under that country’s law. We choose providers that undertake to
protect it to a standard comparable to our own.
05
How long we keep it
Server logs for 90 days, and then they are deleted. Correspondence
for as long as the conversation is live and for 24 months after the
last message, unless a longer period is needed to establish or defend
a legal claim, or to meet an obligation under Canadian corporate or
tax law.
We keep nothing on the chance that it becomes useful later.
06
Your rights
You may ask what we hold about you, ask us to correct it, ask us to
delete it, ask us to stop or narrow what we do with it, object to it,
or ask for a copy of it in a portable form. Write to the address
below. We answer within 30 days, and we do not charge for asking.
If our answer does not satisfy you, you may complain to the Office of
the Privacy Commissioner of Canada, to the Office of the Information
and Privacy Commissioner for British Columbia, or — if you are in the
United Kingdom or the European Economic Area — to the supervisory
authority where you live.
This site is not directed at children, and we do not knowingly hold
anything about one.
07
Contact
Bero Holdings Inc.
870–409 Granville Street
Vancouver, British Columbia V6C 1T2, Canada
Questions about this policy, and any request made under it, reach our
Privacy Officer at
contact@bero.company.
08
Changes to this policy
If this changes, the revision date at the head of this page changes
with it. Where a change widens what we collect or what we do with it,
we will say so here in plain words rather than let new wording stand
in quietly. We will not quietly widen what we collect.